Communication skills are essential for anyone to make their way through life. We communicate with others most of the time. Whether that’s friends, family, partners, colleagues, customer support staff, strangers or anyone else. You need to be able to communicate well...
‘I love her so much but every time we speak we end up with a row. We are both angry and upset.’ Trish was talking about the relationship with her mum. ‘Earlier or later in the conversation, she looks at me with a smug smile and tells me that I have turned out really...
